We are the True Excellence in IT

Unlimited Computer Services have been involved in the IT Industry for the past 26 years. We have shown we're a company you can trust!


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Contracts & Returns

Returns

Without limiting your rights under law, we are not required to provide a refund or replacement if you change your mind. There may be circumstances where you may be granted a right to return the Products you have purchased, such as under your cooling-off rights for phone sales, or for any failure of the consumer guarantees under the Australian Consumer Law. Nothing in these terms and conditions limits those rights under law.

Damaged on Arrival Policy

If on delivery to you the Product packaging has obvious damage or upon opening the packaging a Product is found to have sustained physical damage, Unlimited Computer Services will provide you with a replacement Product(after validating your claim with pictorial proof), Unlimited Computer Services will arrange return or collection of the damaged Product with yourself. please contact us via email or call one of our friendly staff on 02 9890 2727.

Dead on Arrival (DoA) Policy

If a Product shows symptoms of a hardware failure, preventing basic operation, within 14 days of delivery, that Product is considered DoA and The Vendor of the product will replace the Product and arrange return or collection of the affected Product.

For any DoA claim, you must contact Unlimited Computer Services on 02 9890 2727 within 14 days of delivery and provide the proof of purchase.

If the Vendor reasonably determines after inspection that the Product was not DOA, Unlimited Computer Services reserves the right to charge you the cost of collecting the Product from and returning it to you plus any costs of inspecting the Product.