How we handle personal information
Privacy Policy
How Unlimited Computer Services collects, uses, stores and protects personal information provided through this website and our business dealings.
1. About this policy
Unlimited Computer Services Pty Ltd (Unlimited Computer Services, we, us or our) is based at 2/175 Briens Rd, Northmead NSW 2152, Australia. This policy explains our personal-information practices for this website, enquiries, quotations, orders and related business communications.
2. Information we may collect
We may collect names, company details, email addresses, phone numbers, ABNs, delivery details, product requirements, correspondence, quotation and order information. Our website and security services may also process technical information such as IP address, browser or device information, timestamps, security events, consent choices and similar online identifiers.
3. How we collect information
We collect information when you contact us, submit the Ask Us form, request pricing, communicate with our team, place or discuss an order, or use website features. Information may also be generated through necessary website, security, logging and consent-management technologies.
4. Why we use information
We use personal information to respond to enquiries, prepare quotations, check supply and availability, arrange delivery or fulfilment, maintain business records, protect the website, prevent fraud and abuse, comply with legal obligations, and manage our relationship with customers and suppliers.
5. Service providers and disclosures
Ask Us submissions may be stored in WordPress through Flamingo. Email notifications are delivered through Brevo. Cloudflare Turnstile helps protect forms from spam and abuse. Website hosting, security, consent-management, distribution, distributor, supplier, freight, drop-ship, professional-adviser and technology providers may process information where reasonably necessary to provide their services or fulfil a request.
We may also disclose information where required or authorised by law, to protect rights or security, or in connection with a business transaction. We do not sell personal information.
6. Overseas processing
Some service providers may process or store information outside Australia. Provider locations and infrastructure can change. You may contact us for current information about likely overseas processing relevant to your enquiry. Where required, we take reasonable steps in relation to overseas handling of personal information.
7. Security and retention
We use reasonable administrative and technical safeguards appropriate to the information and our operations. No internet or email system is completely secure. We retain information only for as long as reasonably necessary for the purpose for which it was collected, active quotations or supply arrangements, security, legal obligations and business record-keeping, then delete or de-identify it where appropriate.
8. Access and correction
You may request access to personal information we hold about you or ask us to correct inaccurate information by contacting us. We may need to verify your identity and may refuse or limit a request where permitted by law, in which case we will explain the applicable reason where required.
9. Privacy complaints
Please send privacy concerns to sales@unlimited.net.au. Include enough detail for us to investigate. We will acknowledge and assess the complaint and respond within a reasonable period. If you remain dissatisfied, you may be entitled to contact the Office of the Australian Information Commissioner or another applicable regulator.
10. European and other privacy rights
Where European data-protection law applies, processing may rely on steps requested before entering a contract, performance of a contract, legal obligations, legitimate interests in operating and securing the business, or consent where required. Depending on the law and circumstances, individuals may have rights of access, correction, deletion, restriction, objection, portability, withdrawal of consent and complaint to a supervisory authority.
11. Cookies and forms
Our Cookie Policy explains cookies, similar technologies and consent controls. Collection notices displayed with a form provide additional information relevant to that submission.
12. Contact and updates
Contact Unlimited Computer Services Pty Ltd at sales@unlimited.net.au, +61 2 9890 2727, or 2/175 Briens Rd, Northmead NSW 2152, Australia. We may update this policy when our practices, services or legal obligations change. The current version will be published on this page.